Job Summary:
Marina Forklift Operator/Guest Services is responsible for daily operation, inspection, and maintenance, of heavy marine forklifts. The Marine Forklift Operator is responsible for the safe, efficient handling, launching, retrieving, and rack storage of vessels within a dry stack storage facility. This position requires precision operation of large-capacity forklifts in tight warehouse environments, strong situational awareness, and exceptional care when handling high-value customer vessels.
This position reports to the General Manager or Dockmaster. The operator/dockhand delivers superior guest service to boaters in an attentive, hospitable, friendly, and efficient manner. Works with their co-workers in a team spirit to ensure smooth and efficient marine operations. Follows the direction of the General Manager or Management to complete daily tasks in a safe, efficient and effective manner.
About Working in a Marina
“Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!
Roles & Responsibilities:
Essential Functions
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledges and greets guests/boaters with a professional and friendly demeanor using the 10 to 5 Hospitality rule.
Operate large-capacity marina forklifts (20–50+ ton) to launch, retrieve, and rack-store vessels in multi-level dry stack systems
Safely position boats in storage racks with accurate alignment and spacing
Inspect slings, straps, and lifting points prior to each move
Coordinate closely with dock staff and dispatch to fulfill launch requests in a timely manner
Communicate clearly via radio during vessel movements
Conduct daily equipment inspections and report mechanical issues promptly
Maintain organized rack layouts and assist with inventory tracking
Follow all OSHA, marina safety, and environmental compliance standards
Assist with facility cleanliness, yard organization, and basic maintenance tasks
Support storm preparation procedures, including securing vessels and facility equipment
Fuel boats and marina equipment as needed
Aware and capable of preventing hazardous situations before they become critical
Reports any hazards, problems, or complaints at the facility to Management and participates in the efficient resolution
Self-motivated and vigilant with attention to detail in handling equipment, boats, and assisting customers
Ensure compliance with regulatory and company policies and procedures
Must demonstrate a high regard for safety
Ability to prioritize, organize and make good judgments
All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.
Education and Experience:
Must be at least 18 years of age.
Highschool/High school diploma or general education degree (GED), preferred
Previous experience operating heavy forklifts (marine forklift experience strongly preferred)
Forklift certification
Valid driver’s license with clean record
Understanding of weight distribution, center of gravity, and safe lifting procedures
Ability to operate equipment smoothly in confined warehouse spaces
Strong attention to detail and commitment to safety
Customer service experience at least 6 months
Strong Marine background
Required Skills/Abilities:
• Excellent verbal communication skills.
• Excellent interpersonal and guest service skills.
• Excellent customer service skills.
• Must be able to work flexible hours including evenings, weekends, and holidays
• Attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Knowledge about local waters and Four Fish Marina
• Strong mechanical aptitude
Physical Requirements:
• Standing, walking and stooping for long periods of time
• Reach with arms and hands
• Use of hands and manual dexterity
• Must be able to lift up to 50 pounds at times.
• Work is performed mainly outdoors and must use protective sunscreen and use proper attire to cover up and prevent sunburn and/or heat related issues.
Work Schedule:
Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests/boaters. Please note that working full or partial weekends are required.
Company Introduction
Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.
