Come Aboard and Join Our Team Where Passion Meets the Waterfront

Job Summary: The Marina Concierge Attendant is responsible for assisting members/guests with their immediate needs in a hospitable and friendly manner that exceeds expectations. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, recommending local attractions and collecting payments.

About Working in a Marina

The “Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!

Roles & Responsibilities:

• Greet every guest/boater members & visitors with hospitality in a friendly , warm and courteous manner following Integra’s hospitality standards at all times.

• Answers the phone by the third (3rd) ring in a friendly tone of voice and handles all phone inquiries per the company’s guest standards. Will also handle email inquiries in a timely and efficient manner and seeks help if there are too many in the queue.

• Develop and maintain effective and friendly working relationships with staff , boaters, visitors and dealing with conflict effectively, courteously, and tactfully.

• Respond to member questions regarding service department, ship store or other operational areas.

• Responsible for haul out and launch schedule.

• Accepting and reconciling daily cash, credit and check payments, and following up with past due balances.

• Follow Safety and Environmental rules and complete required related training in a timely manner.

• Communicate to management of any incident with a guest or team member, immediately.

• Wear proper personal protective equipment as required for the task or work area

• Report all accidents, injuries, spills and near misses immediately.

All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Education and Experience:

• High school diploma or equivalent GED

• Experience with Customer Service or Hospitality

• Boating skills experienced preferred.

Required Skills/Abilities:

• Strong computer skills /use of point of sales system

• Excellent verbal and written communication skills.

• Flexible and adaptable

• Great service attitude

• Ability to communicate effectively

• Attention to detail

• Ability to think out of the box and problem solve

• Eager to cross train and able to work well with others

Physical Requirements:

• Able to stand and/or walk for long periods of time.

• Occasionally may list up to 30 lbs.

• Use of computer screen/monitor and must have manual dexterity to use office equipment.

Work Schedule:

Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required.

Company Introduction

Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.

Job Summary: The Marina Service Associate/Dockhand delivers superior guest service to boaters in an attentive, hospitable, friendly, and efficient manner. The Marina Service Associate/Dockhand performs a variety of tasks and duties from greeting boaters as they dock, assists in basic boating skills to help boaters arriving and departing the marina, and adheres and practices safety procedures. Works with their co-workers in a team spirit to ensure smooth and efficient marine operations. Follows the direction of the General Manager or Management to complete daily tasks in a safe, efficient and effective manner.

About Working in a Marina

“Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!

Roles & Responsibilities:

 Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients

 Acknowledges and greets guests/boaters with a professional and friendly demeanor using the 10 to 5 Hospitality rule.

 Provides guests with information about marina, internet, and/or amenities of the facility as well as main attractions in the area

 Assists arriving boaters by directing them to their designated slip, and assisting in docking procedures.

 Ties lines to secure boat safely to dock

 Hooks up vessels to electric pedestals and troubleshoots electrical issues/tripped breakers.

 Assists boaters with directions, reservations, troubleshooting, and other inquiries.

 Delivers messages, items and/or guest amenities as requested

 Explains rates for transient guests and accepts payment using the POS system

 Completes all tasks in a timely manner as instructed by the General Manager

 Follows all appearance standards.

 Maintains clean, neat work environment including all surrounding areas of dock, marina lobby, restrooms, trash receptacles, and outdoor area.

 Follows site specific safety and security procedures

 Reports all accidents and incidents observed on shift to supervisor or General Manager immediately

 Uses only equipment trained to use and operates all equipment in a safe manner

 Reports all potential hazards and safety concerns to General Manager

All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Education and Experience:

 Must be at least 16 years of age.

 In Highschool/High school diploma or general education degree (GED), preferred

 Customer service experience at least 6 months

 Marina operations experience preferred.

 Knowledge of boating or boating terms is desirable

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent interpersonal and guest service skills.

• Excellent customer service skills.

• Attention to detail.

• Ability to function well in a high-paced and at times stressful environment.

• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Standing, walking and stooping for long periods of time

• Use of hands and manual dexterity

• Must be able to lift up to 50 pounds at times.

• Work is performed mainly outdoors and must use protective sunscreen and use proper attire to cover up and prevent sunburn and/or heat related issues.

Work Schedule:

Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests/boaters. Please note that working full or partial weekends are required.

Company Introduction

Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.

Job Summary: The Marina Service Associate/Dockhand delivers superior guest service to boaters in an attentive, hospitable, friendly, and efficient manner. The Marina Service Associate/Dockhand performs a variety of tasks and duties from greeting boaters as they dock, assists in basic boating skills to help boaters arriving and departing the marina, and adheres and practices safety procedures. Works with their co-workers in a team spirit to ensure smooth and efficient marine operations. Follows the direction of the General Manager or Management to complete daily tasks in a safe, efficient and effective manner.

About Working in a Marina

“Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!

Roles & Responsibilities:

 Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients

 Acknowledges and greets guests/boaters with a professional and friendly demeanor using the 10 to 5 Hospitality rule.

 Provides guests with information about marina, internet, and/or amenities of the facility as well as main attractions in the area

 Assists arriving boaters by directing them to their designated slip, and assisting in docking procedures.

 Ties lines to secure boat safely to dock

 Hooks up vessels to electric pedestals and troubleshoots electrical issues/tripped breakers.

 Assists boaters with directions, reservations, troubleshooting, and other inquiries.

 Delivers messages, items and/or guest amenities as requested

 Explains rates for transient guests and accepts payment using the POS system

 Completes all tasks in a timely manner as instructed by the General Manager

 Follows all appearance standards.

 Maintains clean, neat work environment including all surrounding areas of dock, marina lobby, restrooms, trash receptacles, and outdoor area.

 Follows site specific safety and security procedures

 Reports all accidents and incidents observed on shift to supervisor or General Manager immediately

 Uses only equipment trained to use and operates all equipment in a safe manner

 Reports all potential hazards and safety concerns to General Manager

All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Education and Experience:

 Must be at least 16 years of age.

 In Highschool/High school diploma or general education degree (GED), preferred

 Customer service experience at least 6 months

 Marina operations experience preferred.

 Knowledge of boating or boating terms is desirable

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent interpersonal and guest service skills.

• Excellent customer service skills.

• Attention to detail.

• Ability to function well in a high-paced and at times stressful environment.

• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Standing, walking and stooping for long periods of time

• Use of hands and manual dexterity

• Must be able to lift up to 50 pounds at times.

• Work is performed mainly outdoors and must use protective sunscreen and use proper attire to cover up and prevent sunburn and/or heat related issues.

Work Schedule:

Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests/boaters. Please note that working full or partial weekends are required.

Company Introduction

Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.

Job Summary: The Assistant General Manager is the right hand to the General Manager in managing the day-to-day operations delivering superior guest service and leading the team. Reporting to the General Manager, the Assistant General Manager is knowledgeable in all facets of the operations. He/she will manage the team and carry out tasks, projects and duties in all areas of the operations. In absence of the General Manager, steps into the full General Manager role.

About Working in a Marina

The “Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!

Supervisory Responsibilities:

• Leads by example and exemplifies Integra culture and core values.

• Motivates and encourages team members to do their best every day.

• Assigns tasks and duties ; helps to prioritize and ensure that tasks are carried out.

• Staff are well trained and are clear on their goals and responsibilities.

• Ensures SOPs and protocols are followed by the team.

• Provides corrective action and ongoing coaching; communicates challenges to General Manager for appropriate performance management strategies

Roles & Responsibilities:

• Conducts daily walk through of the Marina for cleanliness , safety, equipment and general areas and follow up with the team to delegate and assign follow up tasks.

• Handles daily boater and visitor interactions, inquiries and concerns.

• Ensures staff are in their respective work areas and carrying out assignments.

• May work on various administrative functions such as inventory management, reservations management, report administration, time and attendance and payroll management.

• May assist with selection and hiring of new staff.

• Attends required meeting and lead meetings when needed.

• Assists with emergency management in case of storms , flooding or inclement weather and helps with preparations to ensure safety of boaters ,visitors and employees

• Coordinates with sales and marketing initiatives ; may be asked to work on event management or attend trade shows or boating events to promote the Marina.

• Maintains an open line of communication with the General Manager and the entire team

• Ensuring each slip holder’s file is maintained, containing a signed contract and insurance; Provide renewals to customers.

• Ensure transient reservations, arrivals, departures, and stays are well managed and meet customer expectations.

• Maintain positive relationships with tenants, contractors, and local authorities

• Comply with OSHA, EPA, DEEP and Department of Labor rules and regulations

• Report all accidents, injuries, spills and near misses immediately.

All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Education and Experience:

• Bachelor’s degree in Business, Hospitality or related preferred

• At least 3 years of Marina operations experience and 2 years of supervisory experience

• A combination of education/experience

• Skills in marina operations, boating and knowledge of marina equipment

Required Skills/Abilities:

• Must possess a valid DL and current auto insurance; must pass insurance DMV clearance

• Skill in utilizing financial forecasts and industry trends, initiating specials, promotions, or other proactive marketing.

• Ability to participate and manage the sales, leasing, and contract management for all revenue streams including but not limited to dockage, storage, retail, and service.

• Ability to monitor and track accounts receivable and create collection plans.

• Skill in preparing annual operating budget.

• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals

Physical Requirements:

• Ability to sit or stand for long periods of time

• Work may be performed outdoors in inclement weather

• Use of computer and office equipment

• Follow SHM Safety and Environmental rules and complete required related training.

• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.

Work Schedule:

Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required.

Company Introduction

Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.

Job Summary: The Marina Service Associate/Dockhand delivers superior guest service to boaters in an attentive, hospitable, friendly, and efficient manner. The Marina Service Associate/Dockhand performs a variety of tasks and duties from greeting boaters as they dock, assists in basic boating skills to help boaters arriving and departing the marina, and adheres and practices safety procedures. Works with their co-workers in a team spirit to ensure smooth and efficient marine operations. Follows the direction of the General Manager or Management to complete daily tasks in a safe, efficient and effective manner.

About Working in a Marina

“Dream work is in the Team work!” As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to “pitching in” is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. “That’s not my Job”, is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities!

Roles & Responsibilities:

 Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients

 Acknowledges and greets guests/boaters with a professional and friendly demeanor using the 10 to 5 Hospitality rule.

 Provides guests with information about marina, internet, and/or amenities of the facility as well as main attractions in the area

 Assists arriving boaters by directing them to their designated slip, and assisting in docking procedures.

 Ties lines to secure boat safely to dock

 Hooks up vessels to electric pedestals and troubleshoots electrical issues/tripped breakers.

 Assists boaters with directions, reservations, troubleshooting, and other inquiries.

 Delivers messages, items and/or guest amenities as requested

 Explains rates for transient guests and accepts payment using the POS system

 Completes all tasks in a timely manner as instructed by the General Manager

 Follows all appearance standards.

 Maintains clean, neat work environment including all surrounding areas of dock, marina lobby, restrooms, trash receptacles, and outdoor area.

 Follows site specific safety and security procedures

 Reports all accidents and incidents observed on shift to supervisor or General Manager immediately

 Uses only equipment trained to use and operates all equipment in a safe manner

 Reports all potential hazards and safety concerns to General Manager

All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

Education and Experience:

 Must be at least 16 years of age.

 In Highschool/High school diploma or general education degree (GED), preferred

 Customer service experience at least 6 months

 Marina operations experience preferred.

 Knowledge of boating or boating terms is desirable

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent interpersonal and guest service skills.

• Excellent customer service skills.

• Attention to detail.

• Ability to function well in a high-paced and at times stressful environment.

• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Standing, walking and stooping for long periods of time

• Use of hands and manual dexterity

• Must be able to lift up to 50 pounds at times.

• Work is performed mainly outdoors and must use protective sunscreen and use proper attire to cover up and prevent sunburn and/or heat related issues.

Work Schedule:

Marinas are opened seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests/boaters. Please note that working full or partial weekends are required.

Company Introduction

Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes.
Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner.
Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.